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Terms & Conditions

1. General Information
Welcome to AK Next Gen Store. By accessing or purchasing from our website, you agree to comply with and be bound by the following terms and conditions. These terms apply to all users, visitors, and customers of AK Next Gen Store.

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2. Nature of Business
AK Next Gen Store operates as a drop-shipping business. This means we do not stock inventory ourselves but work with third-party suppliers primarily located in China and the United States to fulfill customer orders. While we strive to ensure accurate product descriptions and quality, variations may occur due to the nature of drop shipping.

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3. Order Processing and Shipping

  • Order Fulfillment: Orders are processed and fulfilled by our third-party suppliers. Processing times may vary depending on the product and supplier.

  • Shipping: Shipping times are estimated and can vary based on the supplier's location and destination. We aim to provide accurate delivery estimates, but delays may occur due to customs, carrier schedules, or other unforeseen circumstances.

  • Customs and Import Fees: Customers are responsible for any customs duties or import taxes that may apply to their order.

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4. Product Availability and Pricing

  • Stock and Availability: Product availability is dependent on our suppliers, and we cannot guarantee that all items will be in stock at all times.

  • Pricing: Prices are subject to change based on supplier updates, currency fluctuations, and other factors. We reserve the right to update prices without prior notice.

5. Returns and Refunds

  • Return Policy: We accept returns and exchanges in accordance with our return policy, available on our website.

  • Refunds: Refunds will be processed upon receipt and verification of returned items. Please note that refunds may take up to 7-10 business days to appear in your account.

  • Return Shipping: The customer is responsible for the cost of return shipping unless the product is defective or incorrect.

6. Order Cancellations
Orders can be canceled before they are processed by the supplier. Once an order has been dispatched, it cannot be canceled, but it may be eligible for a return.

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7. Disclaimers

  • Product Descriptions: We strive to ensure product descriptions and images are as accurate as possible. However, due to the nature of working with multiple suppliers, some discrepancies may occur.

  • Supplier Responsibility: While we carefully select our suppliers, AK Next Gen Store is not liable for delays, quality issues, or any supplier-related issues that may arise.

8. Intellectual Property
All content on AK Next Gen Store, including text, images, and design, is the property of AK Next Gen Store or its content creators. Unauthorized use or reproduction of any content is prohibited.

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9. Contact Information
If you have any questions or concerns, please contact us at support@aknextg.com

10. Changes to Terms and Conditions
We reserve the right to amend these terms and conditions at any time. Any changes will be posted on this page, and it is the responsibility of the customer to review them periodically.

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