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Shipping Policy

AK Next Gen Store Shipping Policy

At AK Next Gen Store, we are committed to ensuring your shopping experience is seamless from start to finish. Below are the details of our shipping policy:

1. Processing Time

  • Orders are processed within 1-3 business days (excluding weekends and holidays) after receiving your order confirmation email.

  • You will receive a notification when your order has shipped.

2. Shipping Rates and Delivery Estimates

  • Shipping charges for your order will be calculated and displayed at checkout.

  • Estimated delivery times vary based on your location and the shipping method chosen:

    • Standard Shipping: 5-14 business days

    • Expedited Shipping: 2-5 business days

  • Please note that delivery times are estimates and may vary due to unforeseen circumstances.

3. International Shipping

  • We currently offer international shipping to select countries. Shipping rates and delivery times for international orders will be calculated at checkout.

  • International customers are responsible for any customs fees, duties, or taxes imposed by their country.

4. Order Tracking

  • Once your order has shipped, you will receive an email notification with a tracking number and instructions on how to track your package.

  • If you do not receive a tracking number, please contact us at [insert contact email] for assistance.

5. Shipping Restrictions

  • We do not ship to P.O. Boxes or APO/FPO addresses.

  • Some products may be restricted from shipping to specific countries due to regulations or logistical limitations.

6. Delays and Issues

  • AK Next Gen Store is not responsible for shipping delays due to natural disasters, carrier disruptions, or other unforeseen events.

  • If your shipment is delayed or if you have any issues with the delivery, please contact us at support@aknextg.com for support.

7. Lost or Damaged Packages

  • If your order is lost or damaged during transit, please notify us within 7 days of the estimated delivery date. We will investigate the matter and, if eligible, provide a replacement or refund.

8. Incorrect Shipping Information

  • Ensure your shipping address is correct before placing your order. AK Next Gen Store is not responsible for packages shipped to incorrect or outdated addresses provided by the customer.

Contact Information For any questions or concerns regarding shipping, please contact our customer support team at support@aknextg.com or ‪(561) 336-0380‬

AK Next Gen Store reserves the right to modify this policy at any time. Please check our website periodically for updates.

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